Refunds are offered only when shows are canceled by the venue or the artist. If you have tickets to a show that is rescheduled, complimentary tickets to another show will be made available to the purchaser.
Most of our shows are 21 and over but occasionally we will have shows that are all ages or 18 and over. Please read the full ticket description prior to purchasing so you are aware of any restrictions. Per the City of Albany, the venue is unable to host anyone under 21 after 11pm.
The venue has the capability to have GA shows which allows up to 300 guests standing space or seated shows allowing up to 125 guests seating. We have limited, first come first serve seating at the bar or along the walls for our standing shows. Please read the full ticket description prior to purchasing tickets so you are aware of what is available. We do not reserve any seating in the venue; and our mezzanine, although technically specialty tickets, is only required to have seating when we list a show as seated.